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Author Topic: Tact and diplomacy needed  (Read 13413 times)

Rocket Queen

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Re: Tact and diplomacy needed
« Reply #15 on: March 19, 2016, 11:48:21 AM »

I don't think you need to say anything to her.   It was business as in she did you hair and you paid for it.    I've been to numerous hairdressers in the past who made a right mess of my hair and I of course never went back a second time.   Hairdressers in general are a nightmare.
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Dulciana

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Re: Tact and diplomacy needed
« Reply #16 on: March 19, 2016, 12:58:40 PM »

I hope it all turns out well for you, babyjane.   I know the feeling of not wanting to upset people, but I tell myself it's a fault on the right side  :)

Many years ago, my mother experienced this the other way round.   She was rather good at changing her mind about things and quite often used to/had to change her hairdresser appointments.  On one occasion, she had to change her hair appointment again, only this time, she was refused and was told, by the Italian male owner, not to come back.   I still think that was shoddy treatment, to this day, each time I walk past said hairdresser's.  Oh, the temptation to go in and put him in his place and tell him that my late Mum was upset by that, and is that the way he treats all his customers?   She was a loyal customer and thought a lot of his hairdressing.   Yes, I know, he has his schedule to run, but he is providing a service for women and it's a woman's privilege to change her mind, n'est-ce pas?    :whist:
« Last Edit: March 19, 2016, 01:10:28 PM by Dulciana »
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Rocket Queen

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Re: Tact and diplomacy needed
« Reply #17 on: March 19, 2016, 01:12:27 PM »

Trouble is with hairdressers, male one more to the point is that they think they are rather special.

I went to my local salon for 10 years.  Originally had the owner do my hair but then changed to the manageress who was better and faster too!

She went on maternity leave so another person did my hair.   I had to ring to complain as although I had had my roots done I could still see my natural colour which meant she had not put enough dye on.    Went back in to see this person who could only tell me she had been a hairdresser for 12 years.   Erm so you never have an off day and make a mistake?   Whatever happened to customer service I wonder?

Two days later I get a call from the owner, a big fish in a little pond locally.   Tells me he has cancelled my appointment as I was "rude to one of his girls".   Yes really!!    I worked out I had spent over £7k over the years in that miserable salon and that is how I was treated.

Hairdressers eh?
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babyjane

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Re: Tact and diplomacy needed
« Reply #18 on: March 19, 2016, 02:20:11 PM »

sounds like the one I left that I am going back to  :)

It was when I was struggling to be in the busy town and the local salon I could just walk up the road to.  It was half the price too and I got mates rates but you do get what you pay for.  It was fine until last October as I explained  ::)

  No frills, no gimmicks, just good standard hairdressing - it wins every time.


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Ju Ju

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Re: Tact and diplomacy needed
« Reply #19 on: March 19, 2016, 02:28:19 PM »

Just read this thread. I've been in a similar situation. I have had my hair cut by the same man for 20 years. I consider him a friend. I taught his children, seen him through divorce,  eventually into a new loving relationship and through lung cancer, giving up smoking and alcohol and so on. He has cut all my family's hair and taken a caring interest in my sons ups and downs when he was younger. So it has been very difficult when he started not to be paying attention. He seemed to be away the fairies and not hearing what I wanted. For me the end was when he decimated my fringe.

 I have since tried a new hairdresser (my daughters, so known quantity) and was very pleased. My DH still goes to the old hairdresser. Not much he can do to spoil his luxurious curly locks ( wasted on a man!). His looks great whatever is done to it. I asked DH if he feels awkward, but he grinned and said it was fine. He'll tell him he was a rubbish hairdresser! He will too, as they are good friends and rude to each other! Apparently, he has decided to retire. I suspect, since being so ill, his heart isn't in it now. Sad for me though, as I feel I have deserted him, but at the same time, it's my hair. Ps I didn't get mates rates or expect it. The new hairdressers charges less, which is a bonus.
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babyjane

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Re: Tact and diplomacy needed
« Reply #20 on: March 19, 2016, 02:39:30 PM »

I  never asked for special rates, it was offered.

I suspect the story is a similar one as I know she wants to sell the salon and go mobile and things aren't working out so maybe it is a similar situation to what you have described Ju Ju
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Pennyfarthing

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Re: Tact and diplomacy needed
« Reply #21 on: March 19, 2016, 03:27:09 PM »

I'd just go somewhere else. there really is no need to explain. I used to go to a hairdressers regularly for highlights and base colour and it was about £50 but I was pleased with how she did it.

Then I gave up my part time job and felt it was an unnecessary expense TBH.  I started colouring it myself.  Then my Mums hairdresser retired and the next closest was the one where I used to go so I started taking Mum there. They never said anything and neither did I.

In the meantime I now have a girl who comes to the house and does just the same with the highlights etc and charges me much more. She used to work in a posh local salon so she is very good but is taking a few years off to bring up her small children.

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Ju Ju

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Re: Tact and diplomacy needed
« Reply #22 on: March 19, 2016, 03:52:28 PM »

The old hairdresser, as do others. charge considerably less to cut men's hair. He still had a cut and blow dry. What's that all about? Is it simply that most men won't pay large amounts, but women expect to?
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babyjane

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Re: Tact and diplomacy needed
« Reply #23 on: March 19, 2016, 03:54:41 PM »

local salon - £18 wet cut no blow dry
town salon - £27   "    "    "   "       "
posh salon - £38-£52 and you have to have cut and blow dry whether you want it or not

posts crossed Ju Ju.  Yes, my husband pays his unisex stylist £9 for his wet cut and he gets it dried off too  ::)
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Ju Ju

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Re: Tact and diplomacy needed
« Reply #24 on: March 19, 2016, 03:58:33 PM »

 I was paying £40 and not at all posh! Much less at the new place and somewhere free to park! And she did what I asked! It's all good and I wish my old hairdresser all the best in his retirement.
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babyjane

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Re: Tact and diplomacy needed
« Reply #25 on: March 19, 2016, 04:01:59 PM »

I will report back next week when I have been back to my old salon and the stylist who used to cut my hair.
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Mandz

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Re: Tact and diplomacy needed
« Reply #26 on: March 19, 2016, 04:25:55 PM »

Think mahooosive describes a big snugly hug which I thought you might need..... Because sometimes we need to read between the lines of what people say xxxx

And you've sent me hugs when I've needed xxx
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babyjane

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Re: Tact and diplomacy needed
« Reply #27 on: March 19, 2016, 05:11:19 PM »

 :thankyou: I love cyber hugs. 

I am not too good with real life hugs, I am a bit prickly - a 'don't touch me type'
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Joyce

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Re: Tact and diplomacy needed
« Reply #28 on: March 19, 2016, 05:27:02 PM »

I used to go to really good hairdresser many moons ago in Glasgow. He was so good but we moved north & I ended up at various places trying to find good one. One I'm now with I've stuck with for coming up to 20 years now. Always a good cut & that's very important. Strangely always been men who were best.
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CLKD

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Re: Tact and diplomacy needed
« Reply #29 on: March 19, 2016, 07:31:37 PM »

I paid 20p off £30.00 on Wed., for a wash/cut/blow dry - without 'product'.  New girl.  She gave my skull a nice massage.  It took 1 hour 10 mins. in all.
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