I agree with you cubagirl. What people want to know for example......is it clean ,is it comfortable, is the food up to standard etc.......Not for example, do the coat hangers match.....I would think we all just want value for money, and if we want a sea view or tea facilities in our room, that's what we should get.
So if you are happy with everything, then it's nice to let others know.
If something isn't right when you arrive, then be fair and let the owners try to put things right.