Hi MaryG,
Thanks for your reply. It's interesting to hear how things work in Spain.
I don't want my post to become an NHS-bashing post as I think we are more fortunate that many countries. I just think the NHS system in UK has become too big and inefficient and I'm sure many of the staff are as frustrated with it as the patients are. The vast majority of staff I speak to are very helpful and caring and I wonder if those who don't appear to be are just having a bad day. They are working under intense pressure but that doesn't help us as concerned patients. The processes and timescales for getting appointments and results feel like a big black hole. There doesnt appear to be any consistent efficient system to do basic things eg contacting patients - sending 2nd class letters instead of instant digital messages/emails. Keeping the same GP for consistency seems to be nigh on impossible as a result of the triage appointment system we have so noone appears to have the full picture of your health situation.
I'm a pretty assertive person so chase things up and it sometimes feels like it's a case of survival of the most determined in the process, which it should not be. It also doesn't help that we don't really have a "National" health service in the UK. I live in Wales and our health service is devolved. We have free prescriptions and we can get treatment for some conditions here that they don't offer 5 miles across the border in England. Screening programs can differ too
I was once told by a GP that the NHS do some things very well and that two of those things are imaging/scans and cancer care. To be fair I ended up having my scan 11 days after my referral (and that includes 2 bank holidays and 2 weekends in the middle). I am really impressed with that. It's just all the surrounding waiting time and process for results/next steps is unclear and stressful
I've also had the opportunity to use private health care in the past through occupational schemes. Since Covid private health now appears to be under a lot of strain too as people try to beat the NHS queues. I'd happily pay a small fee per NHS treatment if it improved the efficiency but I think we're lightyears from that and sadly we have to muddle through.
It doesn't help that Travel Insurance policies will find any excuse not to pay out if required so keeping them updated of your most recent health situation before you go away, when you don't know yourself, is another stressor.
At least we have MM for free therapy. I don't know what I'd do without it

Hope the sun is shining in Spain x