Hearing these kind of responses from a GP, makes me so cross! I’ve been on Vagifem now since Feb 2020, which was 3 months after I stopped other HRT after 6 years. Whilst it helped a bit, I still found sex very painful, noticed the pubic hair disappearing, and had constant itching and irritation.
Because I had other issues - all my other meno symptoms had returned with a vengeance - I asked to be put on patches again aged 57. Boy, did I have a fight on my hands. When I was refused by a doctor (a locum), who reduced me to tears, I made a formal complaint to the practice manager about the way I had been spoken to, and how I had been refused HRT. I’m now with a lovely nurse who knows her stuff regarding HRT. She told me that if any doctor tells me I can’t have HRT if I want it, that I had to fight.
I’m now on HRT patches and pills with Vagifem twice a week and never felt so good in a long time.
It’s a travesty that we have to fight for this, but sadly we still do. Stay strong, and don’t take no for an answer. Also, I would advise a formal complaint, to prevent that doctor speaking to anyone else in that way. How dare she!

If someone was less than strong, especially with hormonal imbalances affecting the brain in the way they do, something like that could tip someone over the edge.