Hi there,
I'm wondering if anyone is using Dr. Newson and finding that system more efficient? I have just been knocked back by the receptionist (only possible point of direct contact) at the NHS specialist clinic telling me she's "not sure" if the specialist is in today. I wanted to speak to her today as she doesn't work the rest of the week which takes me into next week to determine next steps and then a further delay for the prescription of 7-10 days, with my current prescription running low. My bloods were taken a week before Christmas and it seems an awful wait, without making any progress, to know what's best to try next. I think it's the system, rather than the skill base per se that's at fault, with possibly insufficient staffing for the huge area covered. It's just becoming really frustrating now after coming up for a year and I feel I would benefit so much more from not having to navigate the time-consuming and time-wasting system. I have come off the phone feeling like an inconvenience! 🙄