totally wrong and Rynair are now back peddling.
Consumer website Moneysavingexpert has made a formal complaint to the Civil Aviation Authority and Trading Standards about Ryanair's apparent policy.
A Ryanair spokeswoman said: "For any cancelled flight, Ryanair is giving customers all of the options set out under EU regulations, including refunds."
Coronavirus: 'I don't want a flight voucher, where's my refund?'
'We're struggling to get a refund on our ?17,000 chalet'
Mr Childs is far from alone. There has been a wave of complaints from air passengers and holidaymakers who, despite accepting their break had to be cancelled, have had enormous difficulty getting a refund in good time - or at all.
Under EU law, travel companies must refund customers within 14 days if their package holiday is cancelled.
The EU's Denied Boarding Regulations state that air passengers are due a refund within seven days if a flight with an airline based in the UK or EU, or from an airport in the UK or EU, is cancelled.