6. "We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow."
Some Islands do have pure white sand so I don't see this one as particular problem.
10. "I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts."
Might be something for the Tourist Agencies to add ……. particularly for those of us with eating problems ;-)
12. "It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair."
14. "The brochure stated: 'No hairdressers at the resort.' We're trainee hairdressers and we think they knew and made us wait longer for service."
There's a name for this - ? Paranoia
17. "It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."
I agree.
18. "I was bitten by a mosquito. The brochure did not mention mosquitoes."
This is quite a serious statement.
Another reason to remain at home ……….