We don't, complain enough
. I don't think that we say 'thank you' to those in service industries either. We went to a Hotel in Brighton eversomany years ago and the on-line photos were great, think that they had nicked them off someone else's website 'cos the place was run down and needed several coats of paint plus a bit of organisation as the staff were Bulgarian. However. It was the most comfy place we had stayed in a long time
and on the back of that weekend we bought our Very Large Bed
. I did have a chat to the Owner about the lack of organisation and he thanked me - they were new and he put my points forwards whilst we were having breakfast the next morning. Quiet civilised.