Maybe that is a 'pat' response from the Company. Maybe in January - they will be busy until then - send a short note of general menopause symptoms to bring their publicity area up to date. Head them in the direction of MM explaining that we are all here, learning ;-). The person who sent you the reply may have no knowledge of menopause, I imagine her ? 2 B about 8
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I have to say that 2 years ago this week my local MIND were really supportive. My friend ended his Life and I spirraled out of control, I sent an e-mail asking where and when opening hours were: I never needed to go but was surprised that the manager of our Walk-in Centre kept in touch for 3 months.
Sharing the knowledge gained from here might be worth pursuing?