Following on from the 'How are You today' discussion about the situation in the NHS today:
A similar thing happened to my mother in 2004 but that was down to negligence on the part of the gastroenterologist consultant. I was advised by her oncologist that the outcome would have been the same even if there had not been nearly a year between going to her GP and, eventually, getting an endoscopy after lots of pfaffing around. Once the GE consultant had the endoscopy results all hell broke loose because he had failed to diagnose what was glaringly obvious. Earlier diagnosis would have brought the same outcome but she could have been stronger to take on the radiotherapy and it could have bought her a bit more time to see her family and newly born great grandchild grow up a bit. As it was she was far too weak and the radiotherapy had to be stopped after the third session and she died three months later.
The hospital was afraid I might go to litigation, the GE consultant sat on my mother's bed and apologised for letting her down but nothing was written in her notes. I didn't tell them I wouldn't. However after she died I wanted apology for her being treated like a fuss pot when she was a very frail, elderly, seriously ill woman. I submitted a formal complaint, it was the least I could do for her. It went through all the channels, an investigation was conducted and interviews with all the medical staff who dealt with her case. I was kept informed all the way along. I got a report and a written apology, although nothing personally from the GE consultant who had sat on her bed
. I felt she had been vindicated. She would not have wanted me to drag it out further.
I have since heard of similar cases and the same GE consultant's name kept coming up, it is just not good enough