When I made the appt last week I wasn't told of the various charges and couldn't see a list of prices. I hadn't been to this particular 'salon' for over 10 years: the 1st time I went the girl drowned me! I was wet to below my waist and had to drive home to change every item of clothing. I went back twice after that but the girl got complacent …….. too busy talking and not enough care over the cutting!
We had a home bod here for years. Paying him directly and he always did a good job, the 1 time he didn't I had him back for a 2nd trim for which he didn't charge. Again we were chatting and he wasn't concentrating

I've been going to a salon in town intermittently for 2 years, there are 5/6 in our town and 8 in the region. They haven't done a particularly good cut the last couple of times

but that was £20.00 - cut wash and blow dry because I am 60.
SO £40.00 is still a SHOCK! when I looked at the various web-sites it seems that nowadays one pays a staggered amount dependant upon the level of training the staff have had. But this wasn't explained, nor was it explained if there would be a different cost - the girl who was supposed to do me yesterday had rung 'in sick' ……….

……….. also I had a recorded message 45 mins after getting home ……….. asking me whether "I LOVE my hair …… "

Also - what is a 'finish'?

They have no reduction for OAPs either. ……….. I will be wiser next time. At a different salon I will ask for an appt. and see if I am offered a list of prices and explanation!