They have to listen to the client though. One can sit in a room with a dementia sufferer for example and it's tick boxes: the relative can't interrupt even when they know that what the client says. My friend knew her Uncle couldn't manage: but it was "My daughter will come and cook for me" but the daughter lived 250 miles away, hence my friend being in on the appt.. That question wasn't asked though, "Does your daughter live close by and can she cook?". The box was ticked: daughter will care!
What people don't realise is that one pays for the whole package: building, maintenance, insurance etc. DH and I were talking earlier today on the back of this thread and he wishes that the care system was more transparent. We don't know if Mum is paying the same fees as other self funders ........... or if they see her as a cash cow
. When fees went up in April the lady who had a separate room has had to double up as her funding has dried up, it's quite common in the care industry. She does have a property but we don't know if that has already been sold thus far ...... also, relatives do not have to pay for care, it's a choice. The Government cannot take monies from relatives in order to top up what LA should be paying.
It's emotional blackmail, because many 'contracts' state that relatives will have to find another situation should for any reason the position 'fails' but it's a bit wishy washy as to what 'failure' would be. Mum had 7 days notice when Dad was in a Home. But the 'contract' wasn't specific and she refused to allow me to put it in front of the family Solicitor.