I'm starting this thread because it seems it happens too far frequently.
I'm talking about surgery receptioninsts, doctors...what tactics they use to abuse you?
There isn't much point in complaining as the abuse either gets worse or even you get de-registered from the surgery.
1. When I submit my repeat prescription and ask it to be sent to the pharmacy, they often don't issue it so that I have to go back to the surgery and repeat the process before I get my prescription. Going backs and forwards is the last thing you want to be doing when you are not well.
2. This happened yesterday actually. You rang up for an appointment but told that the doctor is going on holiday from the weekend and he is fully booked. So I'd attend a walk-in clinic with another doctor and only to be told that there are spots available the next day.
3. You are sure that you have xyz and asks for a test but they will tell you that you don't have it. You'd practically have to beg before you can be referred to. And when you get there you are given the diagnosis which you suspected for years.
4. They give you wrong medication because it's either cheap or profitable. A kind of example would be, you are depressed because you have vitamin D/B12 etc but they are very quick to prescribe you with anti-depressant when in fact what you needed was vitamins.
I'm have met wonderful consultants and therapist so not all are terrible but clearly I have not much faith in the medical profession. If you go into the hospital for anything minor...you could come out in a coffin.
