Menopause Matters Forum

Forum Guide and News => Forum Guide => Topic started by: sweettooth on December 07, 2020, 05:58:49 PM

Title: Help, cannot see Private mess that I have sent!
Post by: sweettooth on December 07, 2020, 05:58:49 PM

Would appreciate help here, I can see pms that other ladies send me but can’t get hold of ones I’ve sent🥴

Tk you

Title: Re: Help, cannot see Private mess that I have sent!
Post by: Sparrow on December 07, 2020, 06:03:05 PM

Ah, have you set the system up so the one you send are automatically saved??

You can do this from your settings.

Go to messages, click preferences and then changes.  You will find the tick box there.

Title: Re: Help, cannot see Private mess that I have sent!
Post by: CLKD on December 07, 2020, 07:47:50 PM

There's a sent and an inbox on my settings ;-)

Title: Re: Help, cannot see Private mess that I have sent!
Post by: sweettooth on December 08, 2020, 11:30:42 AM

Thx but when I tap on preferences nothing happens!  Also I don’t have a sent messages only inbox!

Title: Re: Help, cannot see Private mess that I have sent!
Post by: Sparrow on December 08, 2020, 11:55:30 AM

Okay, that is weird. :-\

Try this:-

Click on Profile,  Then click on Personal Messaging.  You should then have a page were you can setup or amend your messaging preferences. 

If this fails I would as Emma as there maybe a technical glitch.

Title: Re: Help, cannot see Private mess that I have sent!
Post by: Uptick on December 08, 2020, 12:49:10 PM

Hi sweettooth,

Tap 'My messages' on the forum main menu

Tap 'Preferences'

Tap 'Change Settings'

Tick the box 'Save a copy of each personal message in my sent items by default'

Tap 'Change Settings' at the bottom of the box.

Now:

Tap "Messages"

Tap "Sent items"

From now on you'll be able to see your own messages.

If this doesn't work, as Shadyglade says, ask for the Admin's help.

Title: Re: Help, cannot see Private mess that I have sent!
Post by: sweettooth on December 08, 2020, 12:51:05 PM

Tks shady, I will contact Emma, I tapped on modify profile etc but nothing happening so must be something wrong.  No rush👍

Title: Re: Help, cannot see Private mess that I have sent!
Post by: Emma on December 09, 2020, 09:37:16 AM

I don't think you'll see sent messages that you've sent prior to enabling the Sent Items?
There are also two views of the message area:
The image below shows the Messages panel with the Sent Items menu listing.
It has two little arrows icon next to where it says Messages on the pink bar.
(https://www.menopausematters.co.uk/images/pminbox1.jpg)
If you click that icon, it expands to a different  view, as below:
(https://www.menopausematters.co.uk/images/pminbox2.jpg)
Now you'll see the two little arrows icon has changed to the right-hand side on a blue tab - click that to toggle back and forth.