Menopause Matters Forum
General Discussion => This 'n' That => Topic started by: honeybun on July 15, 2013, 03:13:39 PM
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It's coming up to mobile phone upgrade time for me so I was browsing my providers website on Saturday.
On Sunday I got a txt thanking me for my order and it would be on its way soon. I had not ordered anything.
I called them and a very nice young man said I must have clicked on something by mistake.....No.
He said he would cancel the order. I asked where the new phone was being sent and was it to my address. No it was to Essex. Someone has got into my account and ordered a nice new i phone.
Now my account is locked and I am waiting for a call from their fraud dept.
I am a bit concerned and am now changing passwords all over the place.
It's just not a nice feeling. If I had missed that txt then it could have got very messy.
I wonder if the address in Essex will be followed up. I suspect not.
Honeyb
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Nightmare. Similar happened to my brother a few months back. He and his wife were away for a few days and someone managed to hack into one of his accounts. He had his suspicions but couldn't prove it, so likewise had to close accounts and change passwords. I had to change online banking password as bank said that there had been a possible breach. I'm getting so confused with passwords, as I use so many different ones.
Just as well you got a text HB!