Hi Ladies
I received this email today, in reply to one I sent them on Saturday, so very quick response..
I am on holiday in Spain at the moment and had probs getting my patches before I came away, I needed 12 but pharmacy only had 8, and could not get anymore, due home in 2wks so fingers crossed I am hoping to get my supply when returning home..xx
Has anyone else got there supply okay in last 2wks?
...
Good Morning,
Thank you for your enquiry
I am pleased to tell you that we have resumed supply of the Teva Femseven and distributed stock to the wholesalers as of last week. We have had a few reports to state that the wholesalers have sold out straight away, which could be why your pharmacy is still struggling to get the Teva product. This shouldn't be too much of an issue as they order from us every week and we still have stock available. We are also chasing this up with the wholesalers on a daily basis.
May I suggest that you advise your pharmacist to contact our customer service team on 0800 590502 where we will be able to establish which wholesaler and depot they use for their supplies and then be able to source product within the supply chain for you.
Many Thanks
id:
[email protected]Becci Bloomfield Customer Service Complaints Executive
Teva UK Limited, Ridings Point, Whistler Drive, Castleford, West Yorkshire, WF10 5HX
Tel: 01977 628675 Fax: 01977 628788
[email protected] sip:
[email protected] www.tevauk.com